Frequently Asked Questions (FAQ)
1. What types of products do you sell?
We specialize in high-quality sleep and relaxation products, including pillows, eye masks, and other comfort items designed to enhance your rest.
2. How can I place an order?
To place an order, browse our product catalog, select the items you wish to purchase, and add them to your cart. Proceed to checkout to complete your order.
3. What payment methods do you accept?
We accept major credit cards, debit cards, and secure online payment options such as PayPal and other local payment gateways (if applicable).
4. Do you ship internationally?
Yes, we offer international shipping to many countries. Shipping rates and delivery times vary depending on your location.
5. How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Delivery times depend on your location and shipping method selected at checkout.
6. Can I track my order?
Yes, once your order is shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
7. What is your return policy?
We offer a 30-day return policy for unused and unopened products. If you’re unsatisfied with your purchase, please contact our customer service team to initiate a return.
8. Are your products eco-friendly?
We prioritize sustainability and use eco-friendly materials whenever possible in our products and packaging.
9. How do I clean my pillow or eye mask?
Cleaning instructions vary by product. Please refer to the care label or product description for detailed cleaning instructions.