1. Shipping Destinations
We offer shipping to most countries worldwide. If your location is not listed at checkout, please contact us at [insert email address] for assistance.
2. Processing Time
- Orders are typically processed within 1-2 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Methods & Delivery Times
We provide multiple shipping options to suit your needs:
- Standard Shipping: Delivery within 7-14 business days.
- Express Shipping: Delivery within 3-7 business days.
Delivery times may vary depending on your location and any unforeseen delays with customs or carriers.
4. Shipping Costs
Shipping fees are calculated based on the weight of your order and your delivery address. The final cost will be displayed at checkout before you complete your purchase.
5. Order Tracking
Once your order is shipped, you will receive an email with a tracking number and instructions to monitor your package’s journey.
6. Customs and Import Duties
- International orders may be subject to customs duties or taxes based on the regulations in your country.
- These fees are the responsibility of the customer and are not included in the purchase price or shipping cost.
7. Lost or Delayed Shipments
If your order is delayed or lost during transit:
- Please contact us at [email protected]
- We will work with the carrier to resolve the issue and keep you updated.
8. Incorrect or Undeliverable Addresses
Please ensure your shipping address is accurate and complete. We are not responsible for delays or losses caused by incorrect addresses. If a package is returned to us due to an incorrect address, additional shipping fees may apply to resend the order.
9. Contact Us
If you have any questions or concerns about your shipment, please contact our customer service team